Terms and Conditions
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We invite you to carefully review the terms to address any questions
and enjoy your experience with us in an informed manner.
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Rules of Use:
By accessing and using the website (lucce.ae), you agree to comply with these terms and conditions. We reserve the right to modify them at any time, so it is recommended to review them periodically.
Privacy:
LUCCE PRESTIGE FURNITURE CO., LLC is committed to protecting your personal information. Data provided by users will be treated with the utmost confidentiality and will not be shared with third parties, except in cases of legal requirement or by order of a competent authority.
User Responsibility:
You are responsible for ensuring that the information provided is accurate and truthful. LUCCE PRESTIGE FURNITURE CO., LLC will not be liable for false or incomplete information provided by the user.
Product Purchase:
Product images on the website are for illustration purposes only and may slightly differ from the actual product. LUCCE PRESTIGE FURNITURE CO., LLC reserves the right to make changes to product features, prices, and availability without prior notice.
Prices:
Prices listed on the website are subject to change without notice. The price charged will be the one in effect at the time the purchase is completed.
Payment Conditions:
Accepted payment methods: Credit cards, debit cards, and other electronic payment methods are accepted.
Online Payments: Transactions are conducted in a secure environment, meeting international security standards.
Payment at Delivery: The customer must present valid identification and the card used for purchase.
If payment processing issues arise, LUCCE PRESTIGE FURNITURE CO., LLC will contact the customer to arrange an alternative payment method.
Delivery and Shipping Fees:
Shipping costs and times will be calculated during the purchase process based on the customer's location. The customer must ensure that someone over the age of 18 receives and signs for the delivery with valid identification.
LUCCE PRESTIGE FURNITURE CO., LLC does not deliver to minors or restricted areas.
Exchanges and Returns:
Exchanges or returns are accepted in the following cases:
- Defective or damaged product at the time of delivery.
- Request for an exchange for a product of greater value (the customer must cover the price difference).
Exchange and Return Conditions:
- The product must retain its original packaging and intact labels.
- The purchase receipt must be presented.
- Claims must be made within 24 hours for perishable products and up to 72 hours for non-perishable products.To initiate an exchange or return, please contact us via our website or customer service.
Rights of Ownership:
All content on the website, including text, images, logos, videos, and other materials, is the property of LUCCE PRESTIGE FURNITURE CO., LLC and is protected by international intellectual property laws. Reproduction, distribution, or modification without prior written authorization is prohibited.
Indemnity:
The user agrees to indemnify LUCCE PRESTIGE FURNITURE CO., LLC from any claims, demands, or damages arising from the misuse of the website or non-compliance with these terms and conditions.
Jurisdiction:
Any disputes arising in connection with the use of the website or these terms and conditions will be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
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If you wish to contact us to learn more about our policy
or have questions regarding your personal rights and data protection,
you can do so through our contact option.
This document was last updated on December 17, 2024.